Try our new express service, GO Express. With a GO Express service, your vehicle service will be conducted within an allotted time by a team of technicians who will work on your vehicle using a proven method that ensures we can get you back on the road in just an hour or your money back (an additional half hour is required for a combined Service and MOT).
GO Express is now available at all our dealerships.
It’s not just routine servicing - we will also be able to offer ‘Amber’ work such as pads & discs as an Express appointment job in the future, however items such as bulbs and wiper blades can be changed during the service.
Any Service done in 60 minutes at an appointment time
OR YOUR MONEY BACK*
MOT + Any Service completed in 90 minutes at an appointment time
The service advisor will liaise with the workshop to agree a revised completion time. You should aim to get to your appointment 10 minutes prior to your scheduled appointment time.
We will have spoken to every customer 48 hours beforehand to minimise this problem but if a customer does arrive with additional work we will discuss it with them to revise the completion time or re-book the additional work.
Because we have invested considerable time and effort in developing this method and we use a team of fully-trained Vauxhall technicians instead of a single technician to ensure your vehicle can be returned on time, a GO Express service costs the same as a standard service. We also only use genuine OEM parts for the work carried out.
We will inform the customer immediately if any unforeseen issues arise with the job and negotiate a mutually satisfactory outcome, or your money back.
*Money back guarantee is only eligible on GO Express service bookings pre-booked with a GO Vauxhall service department. The full balance of your invoice can be claimed back in instances where the service department overruns against your scheduled appointment time of one hour for a service and does not cover a combined service and MOT booking. Excludes wash and vac. Money back guarantee will only be honoured in instances where customers turn up at least 10 minutes prior to their scheduled appointment arrival time and does not apply in instances where additional authorised work is sold in addition to a GO Express service. Time limit commences from the point of vehicle handover with a Service Advisor and is logged at the time of arrival on your vehicle’s job card. All customers must report to the service reception desk to check-in their vehicle and time stamp the start of their Express service. Time limit ceases at the point of vehicle handover and customers must be within the Service lounge, unless otherwise agreed with the Service Manager.
Exclusions apply for conditions out of GO Vauxhall’s control including delays due to; fire, flood or other natural disaster, terrorism, strikes, riots, power cuts, software or system failures, modifications made on the vehicle, vehicles over 3,000kg and unforeseen circumstances beyond GO Vauxhall's control, including seized bolts.